The processing time for an order takes about 1-3 business days before shipping for regular products.

When Will You Receive Tracking Information On Your Order?

• 3-7 business days after order processing.
• Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email.
• If the tracking status still has not been updated in about 7 days since the last day of the processing time, please urgently contact with the Hv Sun Support Team: [email protected] (Your request will be handled within 24 hours)

When Will You Receive Your regular Order?

• 5-15 business days after order processing.

How Long Will It Take To Receive The Print-on-demand Orders?
All our products are print-on-demand and customizable, meaning your product will go into production shortly after your order has been processed. Customers can expect to receive their products around 15-30 business days after placing the orders.

PRODUCTION TIME
You can change the order details (change size, color, quantity) or cancel the order within the first 24 hours.

• We typically take about 5-14 business days to make and ship out your product, depending on the type of product.
• The detailed time frame for production correspondence with the products group is as below (not including shipping time):
• Printed apparel (regular/partial printing): 4-5 business days
• All Over Print apparel (Full Prints/3D Printing): 7-10 business days
• Homewares and Home decor: 7-10 business days
• Footwear: 10-12 business days
• Bags & Handbags: 7-10 business days
• Phone case, mugs, posters, accessories: 5-7 business days

When Will You Receive Your Print-on-demand Order?

• 5-20 business days after order processing.

These processes start as soon as your order is placed, and may have a processing time of 1-3 business day before shipping.

When Will You Receive Tracking Information On Your Order?

• 3-5 business days after order processing.
• Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email.
• If the tracking status still has not been updated in about 7 days since the last day of the processing time, please urgently contact with the Hv Sun Support Team: [email protected] (Your request will be handled within 24 hours)

Issues Address:

We always guarantee customers will receive the purchase on time; however, they should provide the correct detailed address to avoid the late delivery for some reasons as below:

• Miss Apartment, Building, Flat, Unit number….
• Only leave the road and Street but miss house number.
• The zip code and city don’t match.
• Keep attention texts or calls from carriers.