hvsun

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Shipping

Shipping & Delivery Information

The processing time for an order takes about 1-3 business days before shipping for regular products.

When Will You Receive Tracking Information On Your Order?

3-7 business days after order processing.
Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email.
If the tracking status still has not been updated in about 7 days since the last day of the processing time, please urgently contact with the Hv Sun Support Team: [email protected] (Your request will be handled within 24 hours)

When Will You Receive Your regular Order?

5-15 business days after order processing.

How Long Will It Take To Receive The Print-on-demand Orders?
All our products are print-on-demand and customizable, meaning your product will go into production shortly after your order has been processed. Customers can expect to receive their products around 15-30 business days after placing the orders.

PRODUCTION TIME
You can change the order details (change size, color, quantity) or cancel the order within the first 24 hours.

We typically take about 5-14 business days to make and ship out your product, depending on the type of product.
The detailed time frame for production correspondence with the products group is as below (not including shipping time):
Printed apparel (regular/partial printing): 4-5 business days
All Over Print apparel (Full Prints/3D Printing): 7-10 business days
Homewares and Home decor: 7-10 business days
Footwear: 10-12 business days
Bags & Handbags: 7-10 business days
Phone case, mugs, posters, accessories: 5-7 business days

When Will You Receive Your Print-on-demand Order?

5-20 business days after order processing.

Free returns Price adjustment

Service guarantee

Free returns within 30 days

The first return for EVERY order is free! To avoid additional shipping costs and minimize the environmental impact of multiple returns, we suggest that you select the items you wish to return together.
Any item(s) in their original condition are eligible for a full refund within 30 days of purchase.

Price Adjustment within 30 days

Items purchased from HVsun are eligible for our price adjustment policy. HVsun will provide the price difference if the list price of the item purchased was reduced within 30 days of purchase in the same country or region. You can contact us at [email protected]
Items that are on clearance, promotions or no longer available, etc. may not be eligible for our price adjustment policy. Fees, including but not limited to shipping fees, will be excluded for any price adjustment calculation. HVsun reserves the right to the final interpretation of our price adjustment policy, the right to modify the terms of this policy at any time, and the right to deny any price adjustment at our sole discretion.

Shopping security

Safe Payment Options

Secure privacy

Secure logistics

Purchase protection

Shopping security

Shipping & Delivery Information

These processes start as soon as your order is placed, and may have a processing time of 1-3 business day before shipping.

When Will You Receive Tracking Information On Your Order?

3-5 business days after order processing.
Tracking numbers will be made available within the specified time frames below and will be automatically sent to you via the email.
If the tracking status still has not been updated in about 7 days since the last day of the processing time, please urgently contact with the Hv Sun Support Team: [email protected] (Your request will be handled within 24 hours)

Issues Address:

We always guarantee customers will receive the purchase on time; however, they should provide the correct detailed address to avoid the late delivery for some reasons as below: